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Privacy Policy

Last Updated: 07/02/2025

Privacy Policy

Pebbl & Ink (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website [https://www.pebblandink.com] and purchase our products.

By accessing or using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect information from you in several ways, including:

a. Information You Provide Directly

When you:

  • Place an order

  • Contact us

  • Subscribe to a newsletter

  • Fill out a form

We may collect:

  • Full name

  • Email address

  • Phone number (if provided)

  • Shipping and billing addresses

  • Order history

  • Any message or note you submit

b. Payment Information

All payments are processed securely via Stripe. We do not store or have access to your full credit or debit card numbers. Stripe handles all payment data in accordance with PCI-DSS compliance standards.

c. Automatically Collected Information

When you visit our website, we automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Referring/exit pages

We collect this data using:

  • Google Analytics

  • Facebook Pixel

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your order or customer service inquiries

  • Send promotional emails or updates (only if you opt-in)

  • Improve our website and customer experience

  • Analyze trends and marketing performance through tools like Google Analytics and Facebook Pixel

  • Detect, investigate, and prevent fraudulent or unauthorized transactions


3. Cookies and Tracking Technologies

We use cookies and similar tracking tools to personalize your experience and gather usage data. This includes:

  • Google Analytics for website traffic insights

  • Facebook Pixel for ad targeting and performance tracking

You can manage or disable cookies through your browser settings. You can also opt out of Google Analytics using Google’s browser add-on.


4. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties necessary for operating our business:

  • Payment processors (e.g., Stripe)

  • Shipping providers (e.g., USPS, UPS)

  • Analytics and advertising platforms (e.g., Google Ads, Meta)

All third-party services are contractually obligated to safeguard your data and only use it as necessary to provide their services.


5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request that we delete your personal information (subject to legal limitations).

  • Opt-Out of Marketing: Unsubscribe at any time via the link in marketing emails.

  • Cookie Control: Manage your cookie preferences in your browser settings.

To make a request, contact us at: info@pebblandink.com


6. Data Retention

We retain your information only as long as necessary to fulfill orders, meet legal obligations, resolve disputes, and enforce our agreements.


7. Children’s Privacy

Pebbl & Ink does not knowingly collect or solicit personal information from children under 13. If you believe we have collected data from a child, please contact us immediately.


8. Security

We take reasonable and appropriate measures to protect your data. All payment information is handled through Stripe, a PCI-DSS compliant payment processor. However, no system is 100% secure, so please take care when sharing personal details online.


9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date at the top. Please check back periodically.


10. Contact Us

For questions, order issues, or feedback, please contact us at:

Email: info@pebblandink.com
Phone: 910-827-8006